November 3, 2011

Better Business Bureau Announces 2012 Torch Award

CHICAGO, IL-November 3, 2011 – The Better Business Bureau serving Chicago & northern Illinois (BBB) announces the winners of the 2012 Torch Award for Marketplace Ethics, which spotlights companies that exemplify ethical business practices. The fifteenth annual awards luncheon ceremony will be hosted on Thursday, December 1st at the Hilton Rosemont Chicago O’Hare in Rosemont. Winning awards will be presented to: AT&T Inc.; Hyatt Regency Chicago; West Suburban Bank; Clune Construction Company; Vintage Tech Recyclers, Inc.; Luna Chicago, LLC; and LaPelusa Home Improvement Inc. Honorable Mentions will be awarded to: XSport Fitness; Varco Windows And Doors; and Seal Chicago, LLC.


“As the recent headlines have reflected, ethical business practices have taken a beating on Wall Street, the banking industry, housing and other marketplaces,” said Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and Northern Illinois. “The Torch Award for Marketplace Ethics honors companies that make a demonstrable effort to promote ethical business practices, and we are pleased to see the number of businesses who, in the eyes of their customers and other associates, meet that threshold.”

The award recipients are selected by an independent panel of judges each year. Bernas continued, “This year’s participants and winners have reaped many rewards as a result of their commitment to achieving and maintaining high ethical standards including stronger customer loyalty, enhanced reputation, and greater employee commitment.”

The 2012 competition had the largest number of nominations and entries with over 2,060 nominations from a wide variety of businesses, explained Bernas.

“This variety in entries and the subsequent winners and honorable mentions reflect an increasing interest by more and more companies in using ethical business practices in their operations as their primary method of self-regulation,” Bernas said. “This belief is the cornerstone of the BBB system.”

Companies are judged in five categories based on their number of employees. Bernas noted that the presentation of awards is just the tip of the iceberg for companies that do it right by working with their customers, suppliers and other organizations in an ethical manner. It remains important for people to inform the BBB when they have done business with a company that did an exemplary job. Many of the over 2,060 nominees for this award were the result of consumers alerting the BBB to companies who ‘do it right’.

This year’s event has been made possible through the generosity of the following sponsors: ABC 7 Chicago; Abt Electronics & Appliances; Access One, Inc.; ADP; The Apartment People Ltd; AT&T Inc.; CDW Corporation; Combined Insurance Co. of America; Delaware Place Bank; DeVry Inc; Dex One Corporation; Grants Appliances Electronics & More; Hallberg Commercial Insuror’s Inc.; Hanson Material Service; The Inland Real Estate Group, Inc.; Integrated Project Management Co. Inc.; Luna Chicago, LLC; The Pampered Chef, Ltd.; Sears Holdings Corporation; Tribune Media Group; Urban Imaging Group, Inc; Walgreens; XSport Fitness.


Consumers can nominate an ethical business on our Web site at




As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims, online business practices and charitable organizations. BBBs develop and issue reviews on businesses and nonprofit organizations and encourage people to check out a company or charity before making a purchase or donation.